Unit is charging and should be kept on the charger until it turns blue. Charging times vary by product, be sure to check your product instructions guide for the recommended time.
Indicates the unit is fully charged! You're ready to go.
Is your unit charged but still not functioning? Read our troubleshooting guides for products that use a charger cable: Vesper, Bullet, Wink+ and Pocket Vibe.
Flickering between Red/Blue or Purple:
When the light on the charging cable alternates between red and blue quickly or is purple, it usually means the battery is really really close to being full charged. If you leave it on for a while longer, it may turn solid blue. You can also treat this flickering as a signal that the battery is fully charged and remove it from the cable. This does not indicate any problems with your product, just that the charging/fully charged signal is a bit sensitive!
Have additional questions? Contact us—we'd love to help!